Shipping & Return Policy

🔁 Hassle-Free Returns & Exchanges

At Navy Gear, we want you to shop with confidence — your satisfaction is our mission!

Returns:
We gladly accept unworn, unused, and unwashed items within 60 days of delivery. Returns after 60 days may incur a restocking fee.

Damaged or defective items?
Call 410-766-2600, email [email protected], or chat with us live — we’ll make it right at no cost to you.

How to return or exchange:

  1. Start your return here (link also found at the bottom of every page).
  2. Include the original tags/packaging, packing list, and a brief note on why you’re returning it.
  3. Ship to:
    Armed Forces Gear Returns
    8211-B Cloverleaf Drive - Rear
    Millersville, MD 21108

Refunds:
Please allow 3–10 business days after we receive your return to process your refund minus shipping cost. Original shipping costs are refunded only if we made an error.

Important:

  • Worn, washed, or damaged items cannot be refunded.
  • Items with strong odors, pet hair, or visible wear won’t qualify.
  • Custom or special orders are non-refundable.

 

🏢 Local Pickup

Prefer to pick up your order in person? No problem.

Location:
Armed Forces Gear Warehouse
8211-B Cloverleaf Drive – Rear
Millersville, MD 21108

Hours:
Monday–Friday, 9 AM – 5 PM ET
(Closed weekends & holidays)

You’ll receive an email or text when your order is ready for pickup.
Bring your order confirmation and a photo ID when you arrive.

 

🚚 Shipping Policy

We aim to ship all Standard Orders within 3 business days (Mon–Fri).
Orders placed after 8 AM ET ship the next business day.

📦 Standard Shipping (3–10 business days)

Order Total Shipping Cost
$0–$14.99 $4.99
$15–$24.99 $6.99
$25–$49.99 $8.99
$50–$74.99 $10.99
$75+ FREE

⚡ Expedited Shipping (1–3 business days, not guaranteed)

Starts at $13.99, based on order value.

🛻 UPS Ground (1–6 business days)

Starts at $13.99.
Not available for PO Boxes, APO, or FPO.

✈️ 2nd Day / Next Day Air

Add $25 (2nd Day) or $35 (Next Day) to standard rates.

  • Must be placed by 8:30 AM ET for same-day shipping.

  • UPS does not deliver on weekends or holidays.

  • Call us if you need Saturday delivery.

🌎 APO / FPO & International Orders

  • APO/FPO: Shipped via USPS at standard U.S. rates.

  • International Orders: Do not qualify for free shipping.

🪖 Quick Notes

  • Delivery times are business days only (Mon–Fri, excluding holidays).

  • Free shipping applies to domestic U.S. orders $75+.

  • Expedited and UPS options require physical addresses (no PO Boxes).